What does "Needs attention" mean on my dashboard?

"Needs attention" means one of your devices could use a quick look, like a scan that's overdue, a feature that's off, or something Shield found that hasn't been cleared yet.

What this means

Shield already blocks and quarantines real danger automatically. "Needs attention" isn't an emergency; it just means a device could use a quick check, such as running a scan, turning on a feature, or confirming something Shield caught.

Steps

  1. From Overview or Devices in your dashboard, find the device marked Needs attention.
  2. Click the device to see what's going on, then follow the suggested action, like running a scan or turning on a feature.

What to expect

Once you've taken care of it, the badge changes to "Protected" and the device drops off your attention list.

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