Inviting a family member brings their device under your protection and sets up Family Support for whenever they need a hand.
Before you start
- You'll need to be signed in to your Shield dashboard on a Family Lite or Family plan.
- It helps to give them a heads-up first, so they know what the install email is and what Family Support means for them.
Steps
- Go to Devices in your dashboard and click Add a new device.
- Give their device a friendly name, like "Mom's Laptop," and click Send by email.
- Once they've installed Shield, ask them to turn on Family Support so you can help them if they ever need it.
What to expect
Their device shows up in your dashboard under the name you gave it, and you can see its protection status right away. If they turn on Family Support, you'll also be able to help with their screen whenever they approve a request.